FAQ

What is the Transformer Table made of?

We make the coffee table from 100% natural hardwood. We do not use any MDF boards or DSP boards.

Do you provide a warranty for your products?

Of course! All our products are covered by a 2-year warranty against any manufacturing defects, while the mechanism is covered by a lifetime warranty.

Will I have to assemble the table when I receive it?

No. The SPIDER Transformer table is delivered assembled and ready to use. Just remove the cardboard, attach the springs with hooks and set the table to the desired height.

Will the table scratch my floor when moved?

No, the table does not scratch the floor when moved. To ensure maximum quality, we have soft felt pads under all table legs to protect your flooring

Can I use the table outdoors?

We do not recommend this. The table is intended for indoor use.

What is proper table care?

Proper care of your table will prevent cracking, fading and other damage and ensure their durability. Each product comes with a detailed operating and maintenance manual for the table.

A constant level of humidity should be ensured in the room where the table is located. Excessive humidity can cause the wood to swell, while in a dry environment it may shrink. Unstable humidity can lead to wood swelling. To balance the humidity in the room, we recommend using a humidifier during the summer and winter months.

We recommend using wax to polish hardwoods every three months. This treatment will protect and saturate the wood, creating a durable protective coating.

Please do not use household chemicals or solvents that are not intended for hardwood. This may damage the finish.

What colour options are available for the SPIDER coffee table?

The SPIDER table is available in four colours: Natural, Brown, White and Black.

Are the colours of the different finishing options shown on the website the same?

All product photos are professional, the lighting conditions can be compared to those in residential homes. However, there may be a difference in colour due to the fact that the tabletop is made of natural wood and the true colour of the wood may affect the final colour of the finished product.

What is the weight of the SPIDER Transformer table?

Below we present the average weight of our tables:

Packaging weight: 22 kg

Table weight: 19 kg

Is the Transformer Table stable?

Yes, although in the high position (and when unfolded) the table can become slightly less stable if the weight of items on the table are not evenly distributed. To maintain it, distribute the weight evenly on the table surface. The load on the tabletop should decrease as you move away from the center of the table.

What to do if the clamping force at height does not hold the table?

Don't worry, it can be easily fixed. This usually happens when you adjust the height of the table frequently. The height locking force can be adjusted. Tighten the handle next to the table height clamping lever if the clamping force is insufficient. We have prepared a special video where you will see how to do it.

How long does delivery take?

Once your order has been processed, delivery may take 5 to 10 business days depending on your delivery location.

How big is the package?

The SPIDER table is delivered in one small box.Carton dimensions: 103.00 x 72.00 x 22.00 cm

Can I track my shipment?

Of course! After placing your order, you will receive a confirmation email within 24 hours which will include your tracking number and delivery date.

What happens if I don't get my order on time?

If the delivery period has expired, the carrier will contact you to extend the delivery time and discuss convenient dates for you.